Call Recording
Call Recording
Call Recording is a term well-known to most users, referring to the recording of voice communication during phone conversations. This uncomplicated concept holds immense importance for businesses. Call recordings are valuable for various reasons, including policy compliance, quality control, and training.
At Get8net, we recognize the significance of call recording for businesses and provide top-notch call recording services. To further enhance our offerings, our call recording feature is equipped with multiple options. Take a look:
Nodes
You have several choices for selecting the endpoints where call recording will occur. The available options include:
- Recording extension-to-extension calls
- capturing incoming external calls
- Documenting outgoing external calls
- Archiving conference calls
Get8net offers these versatile call recording options.
Location for Storage
The Get8net service allows you to designate where your recorded calls will be stored. We offer cloud storage for your call recordings, ensuring they are securely preserved. These recordings are kept in a protected environment and can be accessed by users with the permissions you grant. Authorized individuals have the ability to delete, download, or listen to the call recordings.
Furthermore, you have the option to integrate our call recording feature with other cloud-based platforms for storage. The flexibility extends to downloading the recordings at your convenience. By default, call recordings on our cloud storage remain accessible for 30 days before automatic deletion. If you require adjustments to these default settings, our team of engineers is ready to assist upon request.
Protection and Confidentiality
At Get8net, we recognize the significance of call recordings sourced from various PBX systems for businesses' crucial information. As a result, we dedicate our utmost efforts to ensure the privacy and security of stored recordings. Drawing on over a decade of experience in the cloud industry, we have embraced the most robust cloud security practices, leveraging our expertise in delivering secure cloud computing solutions.
It's important to acknowledge that regulations pertaining to call recording may differ across regions. We strongly advise our clients to adhere to the legal frameworks governing their operations.